cancelaation without to pay

[Naama27942306dx7y]

how do i cancel my subscripion so that i will not have a cancelation fee. my next payment is on 31/8/2

[jane-e]

how do i cancel my subscripion so that i will not have a cancelation fee. my next payment is on 31/8/2

By @Naama27942306dx7y

You didn't say which plan you purchased, but if you purchase an annual plan (paid monthly) it is deeply discounted from the regular price. You can cancel without penalty if you cancel within 14 days. The discount is for subscribing for a full year, so there is a cancellation fee for stopping early.

If you purchase a monthly plan at full price, then you can cancel without penalty at any time.

Details here — select the plan you chose:

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

Understand the cancellation terms based on your plan:

• Annual plan, paid monthly
• Annual plan, prepaid
• Month-to-month plan

Jane

[kglad]

edited for...:

and here's how to cancel,  https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

[jane-e]

here's how to cancel

By @kglad

The OP did not ask how to cancel. They specifically asked how to cancel without penalty. The help page you posted simply links to the page I posted earlier.

Cancellation fee and refunds

A refund depends on when you cancel and the type of subscription you purchased. For most plans, you get a full refund if you cancel within 14 days of your initial purchase. Learn if you get a refund when you cancel.

Jane