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CANCELAR SUBSCRIPCION

New Here ,
Jun 11, 2021 Jun 11, 2021

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Buenas tardes, el día 29 de mayo compré la licencia de After effects para usar el programa durante este mes. Ahora quiero cancelar la subscripción pero no me sale la opción para hacerlo. 

He visto que el pago es automático y yo no quiero pagar más ya que no quiero usar más la aplicación.

Por favor, ayuda. ¿Cómo cancelo el plan? (Recuerdo: no me sale la opción ni de editar ni de cancelar el plan)

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How to, Licensing

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Adobe Community Professional ,
Jun 11, 2021 Jun 11, 2021

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SOME programs are available Monthly https://community.adobe.com/t5/Get-Started/Being-charged-for-a-full-year-when-i-m-on-month-to-month/... - links and pictures

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852
-do be aware that cancelling an annual plan early means paying 1/2 of the remaining time as a fee

-or cancel via Chat link https://helpx.adobe.com/contact.html?rghtup=autoOpen

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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