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Cancelei assinatura e quero o estorno do valor cobrado. Não solicitei nada

New Here ,
Mar 15, 2025 Mar 15, 2025

Cancelei assinatura que foi debitada no meu cartão sem consentimento. Quero o estorno do valor com urgência.

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Community Expert ,
Mar 15, 2025 Mar 15, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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Community Expert ,
Mar 15, 2025 Mar 15, 2025

what date did your trial start and what date did you cancel?

 

confirm both here https:// account.adobe.com

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Adobe Employee ,
Mar 16, 2025 Mar 16, 2025

Hi  uesleny_4503, 

 

I see you have an active Acrobat premium subscription purchased from Apple store. Please refer to the steps shared here to cancel the same: https://adobe.ly/4ibidGT;

 

Hope this helps!


^KS

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Community Expert ,
Mar 17, 2025 Mar 17, 2025
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@uesleny_4503 

 

@Kanikas link should be, https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html

 

and just contact the mobile store to manage that subscription.

 

 

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