Cancelei e minha assinatura e quero reembolso

[Gabrielly_Silva gomes7752]

Cancelei minha assinatura em 31 de agosto de 2024 ate hoje não foi me cobrado nada, e dia 4/12 recebi uma cobrança mas ja foi cancelado e exijo o reembolso do valor creditado em meu cartão 

[jane-e · Accepted solution]

@Gabrielly_Silva gomes7752 

I've moved your post from Using the Community to the Account, Payment, & Plan forum. No one on these public forums can assist with billing issues. Only Adobe Customer Care can do that.

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

If your browser blocks the Chat window, try the steps here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can also send a post through X (formerly Twitter) to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

Jane

[Shivangi_Gupta · Accepted solution]

Hi @Gabrielly_Silva gomes7752,

We appreciate you writing in. This is a public forum, we can not discuss payment related details here. I would advice you to contact our support team and start a private chat session here: https://adobe.ly/3D9zSiv

Let us know if you have any questions. 

^SG