Cancelling Adobe express free trial

[Ri902]

Hi, 

I got a free trial for Adobe express for 30 days, I want to cancel it within those 30 days but I already got billed for it and now my profile says I am a premium member. I would like to cancel my subscription and want a refund of the deducted amount from my bank account. 

Can someone of Adobe support help me with this? It's not conveinent at all. 
Thanks!

[Moderator moved the thread to the correct forum]

[Jill_C]

Best to ask this question in the Adobe Express Community Forum, rather than the Stock forum...

[Ri902]

@Jill_C  Oh thanks! I didnt notice 🙂

[Abambo]

Did you take your plan on the Adobe website? You can cancel free of charge in the first 14 days of your paid subscription.

Go to https://account.adobe.com/plans and click manage plan for the plan you would like to cancel.

[Jeffrey_A_Wright]

Ri902, I am sorry Adobe Express is not meeting your needs. Please see https://adobe.ly/4i5YKqP for information on how to request a cancellation of Adobe Express. You can find more information on any fees or charges that are applied at https://adobe.ly/4ikM7sp.

^JW

[james_3655]

CANCELING ADOBE EXPRESS FOR NOW WILL CONSIDER LATER. jIM NEIDNER

[Jill_C]

Posting here does not cancel your subscription. See info posted above for how to cancel properly.

[kglad]

@james_3655 

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)