changing account without re-install the suite

New Here ,
May 04, 2014 May 04, 2014

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recently I changed my subscription and the new one is linked to a new account of mine. Now, do I have to re-install all the programs of the suite on my Mac? Is it possible just associate the installed programs to the new account? And what happens to the existing projects?

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Account management

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correct answers 1 Correct answer

Adobe Employee , May 04, 2014 May 04, 2014

Hi Simbolabile,

Welcome to the Adobe Forums!

You can certainly associate the new Adobe account to the installed programs without re-installing the products.

1. Launch Creative Cloud desktop app.

2. Click on the gear icon on the top right hand side in the Creative Cloud desktop window and go to 'Preferences'

3. Select the tab 'Account', Sign out of creative cloud and then sign back in using the different Adobe Id.

Thanks

Kapil Rupani

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New Here ,
Sep 03, 2021 Sep 03, 2021

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Quit all Adobe products.  Delete this file:

C:\Users\[username]\AppData\Roaming\Adobe
Relaunch whichever Adobe product you like and sign in with the correct account.

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