Charged after Adobe trial? How to cancel and request a refund?

[Doğan Özer]

I request the refund of the last monthly payment of my cancelled account numbered [removed by moderator].

[Do not post sensitive personal information in a public web forum.]

[kglad]

you'll need to contact adobe support for that. (these are user forums.)

[Nancy OShea]

If you cancelled, you should have received an email confirmation.

https://account.adobe.com/plans
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How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
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Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

[Shivangi_Gupta · Accepted solution]

Thread Summary

A user requested cancellation and a refund stating they were unaware of the charge after their free trial ended and an early termination fee, despite not actively using the service.

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 Best Solution for Similar Cases

If this has happened to you, don’t worry! Here’s what you can do next:

1. Avoid Future Charges:

• Cancel any active plans via Adobe Account Settings.
• Set reminders for trial expirations and to avoid auto-renewals

2. Check Subscription Terms and Adobe's refund policy:

• Adobe offers a 14-day refund window from the beginning of the subscription trial.
•  Annual plans billed monthly, come with a cancellation fee if ended before the contract term is complete.

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Helpful Resources

• Understand Adobe's subscription terms and refund policies
• Adobe Subscription and Cancellation Terms
• How to cancel your trial or subscription?