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Creative Cloud on 2 personal computers

New Here ,
Jun 04, 2013 Jun 04, 2013

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Hi, I am thinking of purchasing a Creative Cloud plan, but I have two computers, a desktop and a laptop. Can on account run on both computers??

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correct answers 1 Correct answer

LEGEND , Jun 13, 2015 Jun 13, 2015

You can install on as many machines as you like.  Of all the installations you might have, only two of them can be in an activate state (signed in).  Of those two active machines you can only use the subscription software on one at a time.

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Community Expert ,
Jan 14, 2017 Jan 14, 2017

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Hi Shanglad, that's a good question. Lightroom isn’t designed for multi-computer or network use, however this article gives a good overview of the options you have if you want to use it that way:

https://www.lightroomqueen.com/how-to-lightroom-catalog-multiple-computers/

Hope that helps.

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New Here ,
Mar 19, 2017 Mar 19, 2017

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Hi, I have a question sort of related to this, I have an InDesign subscription, do I have to buy another subscription to use InDesign Mobile or can I use my current subscription on my Ipad

Michelle

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Community Expert ,
Mar 20, 2017 Mar 20, 2017

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Adobe's mobile apps are free for all users, no paid subscription is required and you don't need a separate license. The only caveat is that some functions may be limited or not available if you're not a Creative Cloud subscriber.

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New Here ,
Oct 25, 2017 Oct 25, 2017

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Hi Dave

Is that for a "Single Plan" use?

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New Here ,
Jan 25, 2018 Jan 25, 2018

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Can I download Creative Cloud to my Mac and Windows?

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Community Expert ,
Jan 25, 2018 Jan 25, 2018

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Can I use the software I download from Creative Cloud on more than one machine?

Yes. You can download and install Creative Cloud desktop applications on multiple computers, regardless of operating system. However, activation is limited to two machines per individual associated with the membership, and you may not use the software on these devices simultaneously.

See the terms of use for more information. Learn how to deactivate a Creative Cloud license on a machine.

From:

https://helpx.adobe.com/creative-cloud/faq.html

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Explorer ,
Jul 08, 2013 Jul 08, 2013

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This is extremely misleading. According to the CC software licence (which may or may not be the text Adobe intended to publish), you can install on two computers, and activate on two computers, but you may not use both installations at the same time. It's high time that Adobe cleared up this excursion into cloud-cuckoo land.

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Community Beginner ,
Jul 09, 2013 Jul 09, 2013

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@ ecr1inf...

Your comment is rather interesting since there may be times I need a program such as Lightroom open on two systems at the same time. EX: I have my laptop running with my camera tethered to it, then I take a shot from the laptop to my desktop to see if a certain editing will work. I certainly don't want to shut down and boot up both systems back and forth, But then again, how would Adobe know if I had Lightroom running offline on my laptop?

Gary

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Explorer ,
Jul 09, 2013 Jul 09, 2013

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I dont' know how Adobe would know... and I don't know if they would care much if they did know, this sort of usage does not seem to menace their existence. But companies employ lawyers, and one in a while they like to get busy.

AB

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New Here ,
Aug 27, 2013 Aug 27, 2013

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A followup question: is the two-computer limit applied to the Creative Cloud installation, or to the specific app? I have three computers: a desktop, a large laptop, and a small laptop. I would only use the desktop and the large laptop for programs like Photoshop and Dreamweaver, but would never use the desktop for Acrobat while I'd use Acroboat on both laptops.

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Participant ,
Aug 27, 2013 Aug 27, 2013

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It's my understanding that such "un-bundling" is not allowed.  You don't have to install all the apps, of course, but you can install apps from your subscription on a maximum of two computers at once.  You could have your Photoshop and Acrobat on one computer, Premiere Pro and Acrobat on a second.  But Photoshop on one, Premiere on a second, and Acrobat on a third would be a no-no on one subscription.

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Adobe Employee ,
Aug 27, 2013 Aug 27, 2013

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Steve is correct

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New Here ,
Sep 22, 2014 Sep 22, 2014

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Is the ipad considered a "2nd computer"?

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Adobe Employee ,
Sep 23, 2014 Sep 23, 2014

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iPad's don't count, only a computer or virtual versions of an operating system like a vmware image.

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New Here ,
Sep 25, 2014 Sep 25, 2014

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Are we able to pay a smaller upgrade price for a third device? As I have two PCs and a laptop I would require it on...

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Community Beginner ,
Oct 10, 2014 Oct 10, 2014

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Sharma,

I am using OS 10.9.5 and can NOT install either the CC App manager or any of my apps on my second computer. When I click on the CC Icon in my menu bar, there is only a spinning clock THAT NEVER STOPS making downloading or even quitting the app impossible. I have spent many hours trying to solve this problem. Is there anyone or any place at Adobe I can find a solution to my problem?


If it is solved, can you run the same app on two machines at the same time or not? Adobe has two answers to this question: no on the web site and yes in this forum.

I've already paid, now I would like my apps.

Thanks for your reply,

Bob


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New Here ,
Oct 19, 2014 Oct 19, 2014

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I pay the monthly for just Photoshop and I cannot do any work from home. I use my work pc for most all of my projects for school. So I figured a subscription to just what I needed would be on more than one computer. Well no it isn't. Am I doing something wrong?

h

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New Here ,
Dec 04, 2014 Dec 04, 2014

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You can install PS on more than two pc's, but you can only be logged into the creative cloud on two PC's at a time.

This allows you to switch between more than two PC's if you want to.  For Lightroom, it seems to be different.  I have managed to install this on 3 PC's and they all seem to work.  But on a fourth PC it doesnt seem to work to install it, although this could be a network error.  In Lightroom you dont see an option to log out of creative cloud, so not sure how you can dissable it on one PC to allow it to be installed on another. 

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New Here ,
Dec 27, 2014 Dec 27, 2014

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Thank you everyone on this instructive stream. I have just bought a license which I have downloaded on to my Windows PC. I would appreciate advise about how to go about downloading a copy of the same license on my Windows laptop.

Thank you.

Best wishes for the holiday season

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Community Beginner ,
Jan 11, 2015 Jan 11, 2015

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Thank you for asking this question.  I also would like to know how to download on my laptop.  I can't find instructions.  Help please.

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Community Beginner ,
Jan 08, 2015 Jan 08, 2015

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I just got as CC license for myself.

I have to Imacs, one in the studio and another at home.

I installed the apps in my studio computer, but when I install them at home, the apps show as Trial!

Please help.

Cheers.

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New Here ,
Jan 18, 2015 Jan 18, 2015

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I have the same problem. I just bought a new Mac Book Pro, signed up for the Photographer bundle and installed that on the Mac, then when I installed the same apps on my Windows desktop they show up as Trial. I launched Photoshop CC 2014 on the desktop, just to check it out, and it is as a trial, i.e. I have 30 days left. I installed them through the "Creative Cloud" desktop app, after I signed in.

On the FAQ it still states that these apps can be installed on up to two computers, regardless of the OS/system used.

How can I fix this so that both installations are recognized as full installations, not trials on the desktop?

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New Here ,
Jan 18, 2015 Jan 18, 2015

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I think I just figured out how to handle this. See the following articles from Adobe's Support page:

Activation & Deactivation Help

Basically, you have to sign out of the application (it's under "Help") on your first computer (the one where you installed it first), start the app on the 2nd computer (with the "trial" installation) and sign in there, which should give you an option to activate the software.

If there are still problems, it could have to do with your internet connection, or such things as explained here:

http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html

I'm now up and running on both computers using the above. I hope that this will help others as well.

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Community Beginner ,
Jan 19, 2015 Jan 19, 2015

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Thank you so much for the info.  I was able to reload both so no problems

anymore.

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New Here ,
Mar 09, 2016 Mar 09, 2016

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YES

Guys I do have same problem even it said I can use 2  devices

but i got problem after i already have license for one  (mac Pro retina at home)

and I need it for my Mac at workk placed too (iMac)
i do not understand why I have to add more subscription if I already have one  with the same email ????

pls help

thanks

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