CUSTOMER CARE NUMBER IN THE UK

[vittoria28728652op6m]

Hi, I had signed in to the free trial period, then sadly forgot to cancel it. I got charge the first £20 the first month and now I wish to cancel and they want to charge me £100!!! I just lost my job, I do not need Acrobat Pro anymore and cannot afford this, has anyone please got a phone number I can ring in the UK?

Their help function at the bottom of the page OF COURSE does not work, and there was NO MENTION of any cancellation fee when I subscribed. AWFUL. Thanks for any help!

[Rashmi27002770wxve · Accepted solution]

Hi there,

Happy to help!

We have checked your account and we see that you have an active Acrobat Pro subscription under the email address associated with the community.

Also, for future reference please read the article to learn about cancellation terms for your subscription.

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel

Hope the information was helpful to you. Please let me know if you have any further questions.

Sincerely,

Rashmi Swain

[kglad]

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