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Participant
February 16, 2021
Question

Deactivate a machine

  • February 16, 2021
  • 2 replies
  • 229 views

Hi, I have older versions of CC2019 on an old iMac.  I need to deactivate these applications so that I can install them on a newer machine.  Looking online, I see that the normal method is to open the application I wish to deactivate and go to Help-> Deactivate.  The problem is that Deactivate is not offered as an option under the help menu in any of the applications I need to deactivate, (Lightroom, Photoshop, Premier and After Effects).  Any other solutions for deactivation, please?

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2 replies

Legend
February 16, 2021

That method applies to apps before CC. In the case of CC, just install on the new machine. If Adobe detect you are using the subscription on more than 2 machines, it simply invites you to sign out the other machines, and they are blocked.

Community Expert
February 16, 2021