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Deeply concerned over new terms of service agreement

Participant ,
Jun 06, 2024 Jun 06, 2024

I was seeing that people were launching Photoshop and seeing an agreement they had to accept in order to launch it, and it sounded like anything at all being created or altered in Photoshop could be used by Adobe in any way they want. I did not see this same thing pop-up in After Effects, this morning. Does anyone know if this is being planned for After Effects as well? My concern is that clients will not allow me to use After Effects, at all, if any footage I use in it is being sent to Adobe to be used however they like.

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correct answers 1 Correct answer

Community Expert , Jun 18, 2024 Jun 18, 2024

Adobe has posted updated Terms with explainers:

https://www.adobe.com/legal/terms.html

and responses from an interview with Scott Belsky:

https://petapixel.com/2024/06/18/adobes-terms-of-use-controversy-provided-an-opportunity-to-improve/

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correct answers 1 Pinned Reply

Adobe Employee , Jun 07, 2024 Jun 07, 2024

Hey, @atnajoy

 

We understand your concerns and recommend visiting our blog post for clarification on our Terms of Use update: https://adobe.ly/3yOKzop

 

Thanks!
Sameer K

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replies 308 Replies 308
New Here ,
Feb 04, 2025 Feb 04, 2025

When selecting a field and pressing the start button, it loads to the end and displays “Error, repeat request later”

 

Photoshop. 26.3.0

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Community Expert ,
Feb 04, 2025 Feb 04, 2025
LATEST

<merged from cc desktop bugs>

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Community Expert ,
Jun 09, 2024 Jun 09, 2024
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Explorer ,
Jun 10, 2024 Jun 10, 2024

I agree with your post, a blog post is not a alegally binding statement. I need Adobe to demonstrate on their terms  and conditions that they wil not be viewing any live work, access files shared for review or at some point view work on local storage. As I do work under NDA I have no choice but to cancel Adobe unless a leaglly binding statement on new T's & C"s are issued. I have alerady bought the Affinity suite this weeknd and started to convert master files and Iam using FCPX for video ediitng. Going to look at how I can replace the font library.

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Community Expert ,
Jun 10, 2024 Jun 10, 2024

@Simon_Atterbury 

 

don't use any adobe cloud services.

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Community Expert ,
Jun 10, 2024 Jun 10, 2024
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Community Expert ,
Jun 10, 2024 Jun 10, 2024
quoteMaybe Adobe should update the Terms of Service again to better clarify that in the actually documentation and not in a blog post. No idea if a blog post is legally binding. 

By @EasterlyArt

You would wonder what all is legally binding.

ABAMBO | Hard- and Software Engineer | Photographer
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Community Expert ,
Jun 10, 2024 Jun 10, 2024
quoteIf the clarification isn't actually part of the documentation, does it actually reflect the Terms of Use if that was brought to court? How will that affect users? 

By @EasterlyArt

What documentation?

 

If you mean the clarification: as soon as you can prove that the clarification exists, courts will consider that to interpret the terms. You can be sure that the clarification got cleared by Adobe's legal team. It's not that the clarification invalidates the terms. The clarification clarifies them. 

 

When I started dealing with suppliers in our company I was made aware that anything I would say would constitute a commitment of the company. 

ABAMBO | Hard- and Software Engineer | Photographer
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Community Expert ,
Jun 09, 2024 Jun 09, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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Explorer ,
Jun 13, 2024 Jun 13, 2024

So you are recommending to not use a feature the company amply promotes. I am fine with them promoting such feature for use as along as all terms are clear to the customers. Having to see in a forum like this your recommendation sure doesn't inspire confidence on the company intent/service/product.

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Community Expert ,
Jun 13, 2024 Jun 13, 2024

@ricardoh50108263 

 

i'm saying if having your uploads checked for child p*o*r*n violations is an issue for you, don't upload anything to adobe's servers.

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Explorer ,
Jun 13, 2024 Jun 13, 2024

It looks we are talking about different things. The concern I point out has nothign to do with CSAM scans, though it's always good to keep in mind of all the accesss and/or scans done.

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Community Expert ,
Jun 13, 2024 Jun 13, 2024

@ricardoh50108263 

 

to be sure, lots of semi-paranoid concerns are being expressed here.

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Explorer ,
Jun 14, 2024 Jun 14, 2024

And to be very clear and specific: none of what I expressed touched or should be interpreted on touching the CSAM.  Now if you ask me personally, I feel it's more than fine to be a bit paranoid in this day and age as far as being skeptical, ask questions and verifying.

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New Here ,
Jun 20, 2024 Jun 20, 2024
I've noticed that recently there has been a lot of fuss about Adobe's recent update to the "terms of service"... specifically as regards "your content may be reviewed by Adobe employees... "

One comment, which seems like it may be a serious issue, is that this seems to suggest that WORK PRODUCT produced on Adobe products "may be
viewed by Adobe or third party personnel"... and that this may pose a real issue for creatives who are under Non-Disclosure contracts with their
customers. (It could even lead to some vendors forbidding creatives to do their projects on Adobe products.)

What I would suggest is that you should include the equivalent of the "private browsing" option now available in many web browsers. 

UPON STARTING AN ADOBE PRODUCT A USER COULD CLICK THIS BUTTON AND BE ASSURED THAT "NONE OF THEIR WORK IN THE CURRENT SESSION WOULD BE VISIBLE OUTSIDE OF THEIR COMPUTER". IT WOULD MAKE SENSE TO OFFER A SEPARATE ICON TO START THE APP IN THIS MODE - like the "Photoshop for Web" icon.
I would suggest some sort of icon to appear in the frame of the Adobe app - the equivalent of the "lock" icon - showing that the session as "LOCAL" or "PRIVATE". Perhaps a little image of a computer with a box drawn around it.) THIS COULD BE SPUN INTO A "COOL FEATURE" OR EVEN A PAY EXTRA OPTION FOR A "COMMERCIAL" OPTION OF THE PRODUCT. At the cost if disabling some AI and cloud functions this would offer the user the ability to be ASSURED that their content would not be viewed or uploaded by anyone... and they could then use it to assure their customers that their NDA and proprietary content would remain private.

 

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Community Expert ,
Jun 20, 2024 Jun 20, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">
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LEGEND ,
Jan 27, 2023 Jan 27, 2023

If you have problems or need answers from other users who volunteer their time to help, do so in a discussion topic and message body, whereby you post specifics (what's the problem or issue, or the question) and provide some information about your operating system, version of the software you're asking about and steps to illustrate your problem.

If you want Adobe to be viewing what you post, there are two ways based on what you are hoping to report:
If you wish to report what you believe is a bug, you do so by following these guidelines:
https://community.adobe.com/t5/photoshop-ecosystem-bugs/how-do-i-write-a-bug-report/idc-p/12932310#M...

If you wish to provide a feature request, you do so by following these guidelines (then make a request in the product forum):
https://community.adobe.com/t5/lightroom-classic-ideas/how-do-i-write-a-feature-request/idi-p/123863...

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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Explorer ,
Jun 07, 2024 Jun 07, 2024

This is why I have never used Adobe Creative Cloud storage, neither do I have any work on Behance.

 

Also, I recommend denying all Adobe applications to record your screen (which, according to Adobe, is necessary to use the eyedropper tool, but this tool just workd fine without it)

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Community Expert ,
Jun 07, 2024 Jun 07, 2024

You should really read the TOS regarding what Adobe can and cannot access including your local files before making decisions. 
"Screen Recording" is an Apple OS requirement for any application to sample pixels on screen not Adobe's doing. 
https://blog.adobe.com/en/publish/2024/06/06/clarification-adobe-terms-of-use

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Community Expert ,
Jun 07, 2024 Jun 07, 2024
quote

Also, I recommend denying all Adobe applications to record your screen (which, according to Adobe, is necessary to use the eyedropper tool, but this tool just workd fine without it)

Even if you pick colors from the desktop/windows in other applications? 

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Community Expert ,
Jun 07, 2024 Jun 07, 2024

@Niet beschikbaar 

 

all apps have to sample your screen to see colors outside themselves.  that's not restricted to adobe. denying that is easy, safe and just restricts your eye dropper to the part of the screen inside app with the eye dropper.

 

and adobe apps don't "record" your screen.  they record the pixel color at the screen where the eye dropper samples.

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Community Expert ,
Jun 07, 2024 Jun 07, 2024

Work on Behance is public. You publish there what you want others to see. Occasionally, Adobe uses Behance work for their splash screens, after properly licensing the artwork and indemnifying the creator. 

 

If you want to stay a (digital) private citizen: it's too late, you did connect your computer to the internet, so we all know that you are Dutch or Belgian. Your on-line activity could well be monitored by authorities, and your telecom stores more information about your communications than you would like. For each e-mail you send or get, for each phone call you make, you leave traces on the net. Your movement profile can be recorded if you have your cell phone with you. Etc. Etc. 

 

This does not imply that any spying is OK. This is just to say that you need to be conscious that your data is out, and you (and I) are not a digital virgin.

ABAMBO | Hard- and Software Engineer | Photographer
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Community Beginner ,
Jun 09, 2024 Jun 09, 2024

Where is the link to opt-out?

 

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Community Expert ,
Jun 11, 2024 Jun 11, 2024

community experts, and likely the majority of employees, including customer support, are not privy to the thinking of whoever is determining this part of adobe's business plan.

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Community Expert ,
Jun 13, 2024 Jun 13, 2024

@EasterlyArt 

 

what opt out link?

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