Did not know about 3rd account with paying plan. Discovered on the visa statement. What should I do?

[Sven283740872utt]

I discovered something serious on the visa statement today. I was not aware that I had a personal account next to my company account with PERSONAL INFORMATION REMOVED
I ordered a plan a few months ago to try something, but it wasn't for me and I wanted to cancel it then. Because I no longer saw it in my company account and also not in my personal account with PERSONAL INFORMATION REMOVED, I thought to be sure that the termination is in order. And now this morning my wife discovered that 37 € is deducted from the bill every time. I have never received any email notification either! This can only be seen on the visa statement. So I really never used that plan again outside that trial day. Hopefully you understand this and can I recover my money? What should I do now. Greetings, Sven Janssens

Never post private information on a public forum... including your actual email address or phone number... Moderator

[John T Smith · Accepted solution]

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
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