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Discrepancy

Community Beginner ,
Oct 14, 2024 Oct 14, 2024

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Does anyone know why my payment schedule shows one amount and my main account page shows another amount?  If the CDN amount was larger I'd understand but my CDN cost is shown lower on my main page compared to my payment history.  Why the difference?

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correct answers 1 Correct answer

Community Expert , Oct 14, 2024 Oct 14, 2024

We don't have access to your acount here.

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/adobecare

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Community Expert ,
Oct 14, 2024 Oct 14, 2024

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We don't have access to your acount here.

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/adobecare

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Community Expert ,
Oct 14, 2024 Oct 14, 2024

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.


Scroll down here to see a list of the forums:
https://community.adobe.com/

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