Don't have access to Premiere Pro

[simpleness3]

I'm paying for Illustrator yet Premiere Pro isn't available unless I buy it. And I can't find a REAL ADOBE agent to talk to, just stupid AI chats. And if I cancel they charge me the early fee. This is robbery, I had no idea I'd be stuck in a contract for a year, only for it to not even work. 

[kglad]

what subscription do you have?

[John T Smith]

Log in to your Adobe account and click this link https://account.adobe.com/plans

What are you paying for?

Only Illustrator, or the entire subscription that includes Premiere Pro?

[simpleness3]

it literally says that Premiere Pro is included in my plan, like under "Included in your Plan" there's Premiere Pro. I feel like I got scammed

[kglad]

don't stress.  there's a fix

 check if your computer meets specs, https://helpx.adobe.com/creative-cloud/system-requirements.html

[John Waller]

So it's shown as included in your plan but you only have a Buy button? Not an Install button?

Try Purchased Creative Cloud apps appear as trial versions

[Abambo]

I don't know what is shown to you, but having only the Illustrator subscription does not give you access to Premiere Pro. If you have a Creative Cloud Pro subscription (formerly called Creative Cloud all apps) you have access to all Creative Cloud programs.

A screenshot of what you see would be helpful.