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End subscription

New Here ,
May 16, 2023 May 16, 2023

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I made subscription for free trial, then I tried to end it, but Adobe refuses to let me enter my account. It displays this: 

Social sign in not supported

You have previously signed in with a social account, but unfortunately this application doesn't support social sign in. To continue, please verify your identity and create a password for your account.

 

So, there were 94 BNG taken from my card! How to end this subscription and take my money back?

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Community Expert ,
May 16, 2023 May 16, 2023

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Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the Covid virus, so wait times are long
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
.
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
or
Twitter tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
May 16, 2023 May 16, 2023

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contact support per @John T Smith asap so you're still within the cancellation period.

 

<moved from cc services >

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Community Expert ,
May 16, 2023 May 16, 2023

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LATEST

Log-in with your Adobe ID (email) and password.  Don't use social media to log-in.

https://account.adobe.com/plans

Click on Manage Plan > Cancel.

 

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Twitter: https://twitter.com/adobecare

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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