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es imposible terminar con una suscripcion

New Here ,
May 07, 2024 May 07, 2024

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no es posible terminar una suscripción de prepago, hay una renovación proxima y por suspuesto no es posible eliminarla, me imagino que la idea es hacer el cobro a como de lugar

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correct answers 1 Correct answer

Community Expert , May 07, 2024 May 07, 2024

[Moderator moved from Using the Community to Account, Payment & Plan.]

 

Cancelling early incurs a 50% termination fee.

To avoid fees, wait until your 12th month of service to cancel, before it automatically renews for another year. 

 

Your renewal date is located in your online account below. 

https://account.adobe.com/plans

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

...

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Community Expert ,
May 07, 2024 May 07, 2024

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[Moderator moved from Using the Community to Account, Payment & Plan.]

 

Cancelling early incurs a 50% termination fee.

To avoid fees, wait until your 12th month of service to cancel, before it automatically renews for another year. 

 

Your renewal date is located in your online account below. 

https://account.adobe.com/plans

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

If you need help, CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Twitter: https://twitter.com/adobecare

Hope that helps.

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
May 07, 2024 May 07, 2024

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Was not a problem to cancel something pending or a fee, is easy to make a subscription but is impossible to terminate one doing this in https://account.adobe.com/plans i did it with the adobe virtual assistant finally,

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