Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

ESTAFA

New Here ,
Sep 20, 2025 Sep 20, 2025

hola como estan? les queria pedir ayuda/consulta. El 14 de septiembre habia pagado un plan para empezar a usar photoshop, me arrepentí así que cancelé el plan el mismo día. Pero nunca me reembolsaron. A alguien mas le pasó lo mismo? Saben como puedo contactarme con alguien que pueda solucionar mi problema? Muchas gracias 

 

[Mod: Moved to the Account, Payment & Plan forum]

 

169
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 20, 2025 Sep 20, 2025

You can try to get in contact with a person. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 20, 2025 Sep 20, 2025

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 22, 2025 Sep 22, 2025
LATEST

Hi @benitez_6524,

Thanks for reaching out. I confirm that the refund has been initiated from Adobe. It may take 12-14 days for the refund to process.

We appreciate your patience.


^Shivangi

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines