Fenster "Abrechnung und Zahlung" schließt sich immer mit einer Fehlermeldung

Forum|Forum|10 months ago
May 12, 2025
2 답변들
439 조회

Ich versuche seit geraumer Zeit die Adresse für eine Adobe-Stock-Rechnung zu ändern. Leider schließt sich das Fenster "Abrechnung und Zahlung" immer mit einer Fehlermeldung. Das Problem tritt auf diversen Endgeräten und Browsern auf. Was kann ich tun?

Shivangi_Gupta

Legend

Hi @Wolf-Christian5DAD,

We are sorry for the trouble. Could you test the issue on a different device or with a different internet connection?

^Shivangi

W

Wolf-Christian5DAD작성자

Participant

Same problem with my Android 15 phone (wifi disabled)

kglad

Community Expert

is there something unusual about the address you're trying to use?

kglad

Community Expert

https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

if you're following that, use a different updated non-opera browser

W

Wolf-Christian5DAD작성자

Participant

Thank you, but that's exactly what I've been trying to do for days. However, the popup window always closes immediately with an error message. I tested it in Google Chrome, Edge, and Firefox.

W

Wolf-Christian5DAD작성자

Participant

what's the error message?

Just a little red popup "Error"

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