Forgot to cancel free trial

[sabo_7949]

Hello!

I started a free trial on Adobe in early October. It's only today that I've realised I forgot to cancel my subscription. I've just cancelled it today on Google Play.

I didn't have any money on my card at that time, and I don't have any money now. I wonder if they will take the amount due when I will have cash on my card? 

I tried talking with customer support and it says: "To continue with agent assistance, please sign in with an active plan. I found no record of an active plan linked to (my @gmail)". 

Thank you for your help!

[Kanikas · Accepted solution]

Hi sabo_7949,

I see that you had an Acrobat premium subscription and was cancelled on 28th October.

There is no amount due on this account.

Let us know if you have any other questions.

Thanks

[sabo_7949]

Thank you so much for you response! 🙏

[Kanikas]

You're welcome.

Have a nice day.

^KS