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A
Anonymous
September 4, 2020
Answered

Frage Abonnement

  • September 4, 2020
  • 2 replies
  • 329 views

Hallo ich habe eine wichtige Frage,

Ich habe ein Abo bei Adobe was noch nicht abgebucht wurde und habe es dann gekündigt wofür mir dann Gebühren zum vorzeitigen Kündigen in Rechnung gestellt wurde. Das Problem ist mein PayPal funktioniert nicht mehr und ich kann nichts mehr darüber bezahlen. Eine VISA oder Mastercard habe ich auch nicht. Gibt es eine Möglichkeit das per Lastschrift/Sofort-Überweisung zu bezahlen? Ich möchte keine Probleme bzw. keine Mahnung oder Strafe bekommen.

Mit freundlichen Grüßen Marius soll

    This topic has been closed for replies.
    Correct answer John T Smith

    As far as I know, Adobe does not do direct bank account payments... but you need to ask support

     

    This is a public forum, you need the link to Adobe support, not other users
    Be sure to remain signed in with your Adobe ID before accessing the link below
    -you must also allow 'cookies' in your web browser for this to work
    https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
    -click the chat icon at the bottom right of the page to open a chat session
    -the chat icon looks like '3 dots inside a circle' at the lower right
    -type AGENT into the chat window to connect directly to a person rather than the AI
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

    2 replies

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    September 4, 2020

    As far as I know, Adobe does not do direct bank account payments... but you need to ask support

     

    This is a public forum, you need the link to Adobe support, not other users
    Be sure to remain signed in with your Adobe ID before accessing the link below
    -you must also allow 'cookies' in your web browser for this to work
    https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
    -click the chat icon at the bottom right of the page to open a chat session
    -the chat icon looks like '3 dots inside a circle' at the lower right
    -type AGENT into the chat window to connect directly to a person rather than the AI
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

    A
    Anonymous
    September 4, 2020

    Moving to the Account, Payment, & Plan forum from Photoshop

     

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