Free trial

[egemen_9951]

I started my free membership, there was no money on my card and after a while my membership ended, but nothing happened because there was no money on my card, now I want to cancel my membership, can you help me?

[Anshul_Nautiyal]

Hi there,

I have reviewed and found a Creative Cloud individual subscription registered on the Adobe ID you used to post this query.

Please get in touch with the support team if you want to remove a license from your individual subscription contract. Click on the chat icon on the bottom right corner of this page: https://helpx.adobe.com/support.html.

Thank you.

Regards,

A.N

[kglad]

... and you'll need to type "agent" in the chat field to bypass the bot.