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Gifting a subscription.

New Here ,
Jul 02, 2020 Jul 02, 2020

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I want to purchase a subscription for my brother so when he goes to hospital he'll he able to edit videos and things while recovering but I'm struggling to find a way to get it to him as a surprise.

 

I heard there's ways to get redemption codes but  I'm struggling to find where to purchase them so that I can give it to him to redeem. Any help would be appreciated, I don't want to buy it with my account and allow him access because I believe that's a TOS breach so any help would be great.

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correct answers 1 Correct answer

Community Expert , Jul 03, 2020 Jul 03, 2020

I recommend you buy it using adobe website so you can benefit from the special offers

https://commerce.adobe.com/checkout/email/?cli=creative&co=US&ctx=fp&items%5B0%5D%5Bcs%5D=0&items%5B0%5D%5Bid%5D=16BDA5871A0ABC3001E997DE2343A419&items%5B0%5D%5Boo%5D=132409FF4D0BDF649DA733D2D08B8A71,257E1D82082387D152029F93C1030624&lang=en&mv=search&sdid=8DN85NTZ

 

you can create another email that is close to your brother's email/name and buy the subscription on it and when you want to give him the gift you just

...

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Community Expert ,
Jul 02, 2020 Jul 02, 2020

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the best option would be to gift via redemption code in which needs no further payment & can be redeemed with the Adobe ID that you want so you can create a new adobe id using different email if you don't want to use yours.They can be purchased from re-sellers.

Amazon.com: Adobe Creative Cloud: Software

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New Here ,
Jul 03, 2020 Jul 03, 2020

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That Amazon link doesn't seem to work when it comes to Australia, is there anywhere else I can purchase it? I can't seem to find a reseller.

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Community Expert ,
Jul 03, 2020 Jul 03, 2020

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I recommend you buy it using adobe website so you can benefit from the special offers

https://commerce.adobe.com/checkout/email/?cli=creative&co=US&ctx=fp&items%5B0%5D%5Bcs%5D=0&items%5B...

 

you can create another email that is close to your brother's email/name and buy the subscription on it and when you want to give him the gift you just give him the email and the password that you created and bought the subscription on it 

this way will be the easiest way for you and for him.

But in this case try to do the subscription as soon as you want to give him the gift so you can benefit from all the subscription period

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Explorer ,
Dec 15, 2020 Dec 15, 2020

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I wanted to do this as well, and I was surprised by the fact that Adobe's online purchase process doesn't yet support purchasing a license for someone else online. I confirmed this with a helpful CS agent via a chat session today, and will follow up with him via email to make the purchase, once I get my niece's email address.

To paraphrase the process required:
1) I'll send the Adobe CS agent an email, which will include my niece's email and my phone number
2) Agent will call me to set up an Adobe ID for my niece, and take my payment (via a secure online portal)
3) Agent will then generate an email for my niece with the redemption details

Gee, that sounds easy and painless, right. 😉

 

After thanking the agent, I couldn't resist the opportunity to suggest "Maybe if you get tired of having this conversation with enough customers like me, that might change in the future?" 😉

Hope these details might be helpful to others.

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New Here ,
Apr 13, 2023 Apr 13, 2023

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It is April 2023 and the process is still the same. I am trying to get a subscription for my sister in Finland but I already own the Creative Cloud and so it is impossible to buy from the website. I am going to follow your instructions

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Community Expert ,
Apr 13, 2023 Apr 13, 2023

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that does sound convoluted.

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LEGEND ,
Apr 14, 2023 Apr 14, 2023

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If your sister is in a different country to yourself, don't even start. Many things put blocks between countries, even if only one person is involved. Better to offer to pay for your sister's plan. Make sure she understands cancellation costs.

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New Here ,
Nov 25, 2023 Nov 25, 2023

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I can't find an address contact  for the CS agent.  

 

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Community Expert ,
Nov 25, 2023 Nov 25, 2023

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there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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