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Help with Plan Cancelation

New Here ,
Sep 07, 2024 Sep 07, 2024

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I have canceled my Premium Pro plan 2 months ago, and now when I check my bank account, the software is still deducting my money monthly for the plan. 
I checked my account again but no Cancelation/Plan Management option.

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correct answers 1 Correct answer

Community Expert , Sep 08, 2024 Sep 08, 2024

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/adobecarelication on the computer to be deactivated.

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Community Expert ,
Sep 08, 2024 Sep 08, 2024

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[Moved from the Premiere Pro forum to the Account, Payment, & Plan forum]

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Community Expert ,
Sep 08, 2024 Sep 08, 2024

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Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/adobecarelication on the computer to be deactivated.

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines