HELP

[jasmine_9504]

I accidently cancelled my subscription. I have a project and I don't have the money for the cancellation fee and resign-up for lightroom.

[kglad]

there's no other option other than to start a  new subscription and then appeal to have the cancellation fee waved (which it should be).

[jasmine_9504]

how do I appeal? and do I need to re-subscribe to appeal?

[kglad]

you can do both, at the same time if you wait until mondays pst.  an employee will need to tell you how.

[John T Smith]

For account help see employee Rikk Flohr's 1st reply in this message from 2-19-25 which includes the information on how to bypass the chatbot and talk to a human
https://community.adobe.com/t5/account-payment-plan-discussions/cancelei-plano-por-engano/td-p/15163...

[Shivangi_Gupta]

Hi @jasmine_9504,

We appreciate you reaching out. I can see that you have two separate subscriptions for Adobe Photoshop and Lightroom. You have cancelled the Lightroom subscription. There is no option to revert the cancellation. However, you can speak with our support team here and check if they can change the plan for you somehow to give you the best possible option available in this case: https://adobe.ly/3HwebeN

Let us know if you have any questions.

^Shivangi