How can i delete my credit cards ?

[Burak28876524iu1q]

Hello,

I can't delete the credit cards on my account, but it's charging me. I last used the free one-month plan that Nvidia offered, but after three months, it started charging me. Since I won't be using Creative Cloud, I want to delete the cards.

[kglad]

1.  you have to fix your payment problem, first and then 2.  cancel the subscription.  then you can 3. remove your card.

1.  https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html?linkId=100000254860002

2.  make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

3.  https://helpx.adobe.com/manage-account/using/delete-adobe-account.html#:~:text=Delete%20Adobe%20Acco....

[Burak28876524iu1q]

It won't accept it because there's no money on my card, because I think it will charge me when I accept, but I don't want it to charge me.

[kglad]

well, you have a problem.  you can't do anything until you fix your payment problem and pay what you owe.

[Burak28876524iu1q]

I understand, thank you very much for your support. At least I learned how it works. Stay safe.

[kglad]

you're welcome, and update this if you need more info.