how can I get refund?

[Gleeful_Lionheart5558]

I subscribed adobe firefly.. 

although i finished my project, i forgot to cancel the subscription and i just did. 

can i get refund? 

[creative explorer]

@Gleeful_Lionheart5558 it depends. If you cancel within the period, maybe. But, if you are constantly trying trial periods, and cancelling them, likely not. https://helpx.adobe.com/ca/manage-account/using/cancel-subscription.html

[Shivangi_Gupta · Accepted solution]

Hi Gleeful_Lionheart5558,

We appreciate you reaching out. I reviewed your account details and found that you have a monthly plan for Adobe Firefly standard since 1 month and 2 days. Adobe offers full refund if the cancellation is done within first 14 days. If you cancel after 14 days, your payment is non-refundable, and your service will continue until the end of that month's billing period.

I hope it helps.
^Shivangi

[ann_3005]

Hi... I just cancelled my subscription, since I do not use Adobe premium features. The last payment date was yesterday. Then will I be eligible for a full erefund of the payment? If so, is it automatically generated or do I need to make a request? Kindly assist. Thank you in advance!

[kglad]

check cancellation terms to see if you're eligible.

[Shivangi_Gupta]

Hi ann_3005,

Thanks for your question. Your subscription is 1 year and 9 months old which is not eligible for refund. You can check the subscription terms here: https://adobe.ly/4njlUw6

Let us know if you have any additional questions.

^Shivangi

[kglad]

p.s. make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html