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C
collectttive
Participant
June 16, 2021
해결됨

How do I add billing address if there’s no such option?

  • June 16, 2021
  • 2 답변들
  • 1272 조회

I just got myself a subscription. I paid with my business credit card. In Estonia, they ask for the full billing address in all the purchase invoices that I have. I see that in Adobe's billing there is no option for Estonia to write the billing address, I can only add postal code, contry and the company's name. But if I switch to US there I can write my full address (but it will say US then so that's not what I need).

Why is that so and how to fix it?

 

More importantly how do I contact Adobe support so they can send me a correct invoice?

 

Thanks!

 

이 주제는 답변이 닫혔습니다.
최고의 답변: collectttive

I contacted the Support and they updated my billing address.

The invoice should be updated automatically but it will take some time as they say.

That was easy 🙂

2 답변

C
collectttive작성자답변
Participant
June 16, 2021

I contacted the Support and they updated my billing address.

The invoice should be updated automatically but it will take some time as they say.

That was easy 🙂

J
Jakub255557121zuo
Participant
July 17, 2024

Great, but what if I want to update it on my own? I should have a possibility to add a street address without contacting support... this is crazy!

Kanikas
Kanikas
Legend
July 17, 2024

Hi there, please fine the details here on how to update the address:https://adobe.ly/4cGzV2j. The address is same as the billing address. 

 

Hope this helps! 

 

Thanks 


^KS

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
June 16, 2021

Nobody here can see your account information
What do you see at https://account.adobe.com/
This space is provided by Adobe, but this is not Adobe support
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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