How to get in contact with live support

Report · Jan 17, 2023

I'm looking to get in contact with Adobe support with a live person. Looking already for a few months it is ridiculously stupid that there is not just a button like in the past where I can contact a person.

Report · Jan 17, 2023

no argument. adobe's website is difficult.

i'm assuming you have an account problem (otherwise, you can get help on these forums more quickly).

there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...