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Currently on a monthly creative cloud pro plan and wanted to switch to a creative cloud standard monthly plan but it isn't allowing a monthly option?
I suppose you will have to cancel the current plan and then subscribe to the new plan. The following article may help
https://helpx.adobe.com/manage-account/using/change-plan.html
-Manan
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I suppose you will have to cancel the current plan and then subscribe to the new plan. The following article may help
https://helpx.adobe.com/manage-account/using/change-plan.html
-Manan
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other than cancelling first (don't), the first post is correct. follow the steps to manage your current plan.
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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
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Hi @N38511380q4av,
Thanks for reaching out!
Upon reviewing your account details, I noticed that you currently have two active Creative Cloud Pro plans, and one of them has pending dues. To proceed with changing your plan, please cancel one of the subscriptions first.
You can refer to the following help articles for guidance:
How to cancel Adobe plan: https://adobe.ly/4mPDyIh
How to change/switch Adobe plan: https://adobe.ly/4m23eA6
Feel free to reach out if you have any further questions or need assistance.
Best regards,
Shivangi
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