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I needed to use Illustrator for a month, and now when I want to cancel it it says I need to pay around 120$ to as cancellation fee.
I selected the "pay monthly" option when I subscribed, why is this fee for?
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Gefen, I believe the answer to your question has been addressed by the useful responses from Kglad, Peru Bob, and Nancy OShea.
Please bookmark https://helpx.adobe.com/manage-account/using/cancel-subscription.html which provides information on how to cancel annual and month-to-month Creative Cloud app memberships. If you need help or have additional questions or concerns about specific charges, please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen so a memb
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paying monthly for an annual subscription is still a commitment to an annual subscription and triggers a penalty for failure to remain subscribed for the full year commitment.
if you had subscribed to the monthly subscription, there would no sucjh thing as early cancellation.
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There are three types of plans:
Annual plan, prepaid This is paid once and is an annual commitment because it is a discounted price.
Annual plan, paid monthly This is an annual commitment because it is a discounted price.
Month-to-month plan This can be canceled at any time without penalty, but is more expensive.
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Annual Plan, paid monthly means 12 months. There is 50% early termination fee.
Monthy is for one month at a time and costs more per month. But you can cancel anytime, no fee. See screenshot.
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Gefen, I believe the answer to your question has been addressed by the useful responses from Kglad, Peru Bob, and Nancy OShea.
Please bookmark https://helpx.adobe.com/manage-account/using/cancel-subscription.html which provides information on how to cancel annual and month-to-month Creative Cloud app memberships. If you need help or have additional questions or concerns about specific charges, please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen so a member of our team can help you directly.
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