I Want My Adobe Account Closed .This Situation Is Unacceptable

Report · Dec 03, 2025

Hi Adobe Support,

I’m writing because I’ve been trying to close my Adobe account, and the experience has been incredibly frustrating. I was offered a free month, yet now I’m being told I have to pay for that same month just to delete my account. This makes absolutely no sense.

I feel extremely disappointed and honestly quite angry. I never agreed to be charged for something that was clearly presented as free, and now I’m stuck in a situation where I can’t close my account unless I pay for something I shouldn’t be paying for in the first place. This feels unfair and misleading.

I want this resolved immediately.
Here’s what I need:

Remove the charge for the “free” month.

Cancel my subscription completely.

Close my Adobe account as requested.

Please fix this as soon as possible and confirm once it’s done. I do not expect to see any charges moving forward.

Thank you,

Report · Dec 03, 2025

Hi amine_5948,

We're sorry about the experience. I assume you had reached out to support for help and they offered you one month of free services. To resolve all the issues stated above, I would suggest you to get in touch with support team. Please use this link to contact support: https://adobe.ly/4pOSZBC;

Hope this helps!

Thanks
^KS