I bought a month's worth of indie for a month in May, but it was being paid for as an indie who had not been used until August without being informed after learning. How can you make a system like this?
I'd like to get a refund for the last 3 months of payment that I didn't use.
As already mentioned the money is automativally deducted every month as per your subscribed plan untill you cancel it, not using the software does not count as a reason for refund. However I would suggest you contact the support team and tell them your concern, they will provide you with the best possible solution that would minimize your loss. Also, be aware that if you have an annual plan payable monthly then an early cancellation could entail a cancellation fees. So, talk to the support team about your options and possibility of waiver for cancellation fees if it's applicable to you.
To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled. https://helpx.adobe.com/contact.html?rghtup=autoOpen Type AGENT to avoid bots and talk to a human. Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers https://tinyurl.com/y7cfrr7y -Manan