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iade işlemi gerçekleştiği halde geri ödeme alamıyorum

Community Beginner ,
Feb 08, 2024 Feb 08, 2024

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merhaba sizden AE02310400411CTR nolu siparişi yapmama rağmen iade ettiğim halde geri ödemesi gerçekleşmedi yardımcı olursanız sevinirim iyi çalışmalar eğer isterseniz faturaları da ekleyebilirim

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correct answers 1 Correct answer

Community Expert , Feb 08, 2024 Feb 08, 2024

see my first post.  or again, there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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Community Expert ,
Feb 08, 2024 Feb 08, 2024

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check your account to see if it's being processed, https://account.adobe.com

 

if you see something amiss, contact adobe support .there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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Community Beginner ,
Feb 08, 2024 Feb 08, 2024

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afedersiniz ancak siparişler ekranında hem normal tutar hem de negatif tutar görünüyor bu ücreti iade edildi anlamına mı geliyor teşekkürler

 

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Community Expert ,
Feb 08, 2024 Feb 08, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

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Community Beginner ,
Feb 08, 2024 Feb 08, 2024

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yukarıda bahsettiğim gibi kredi türünde negatif fatura türünde pozitif tutar mevcut bu ne anlama gelmekte acaba ücretin iadesi gerçekleşti mi 

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Community Expert ,
Feb 08, 2024 Feb 08, 2024

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contact adobe support and get clarification.

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Community Beginner ,
Feb 08, 2024 Feb 08, 2024

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how can i make a contact

 

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Community Expert ,
Feb 08, 2024 Feb 08, 2024

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see my first post.  or again, there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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