iade işlemi gerçekleştiği halde geri ödeme alamıyorum

[kaan35329027ialu]

merhaba sizden AE02310400411CTR nolu siparişi yapmama rağmen iade ettiğim halde geri ödemesi gerçekleşmedi yardımcı olursanız sevinirim iyi çalışmalar eğer isterseniz faturaları da ekleyebilirim

[kglad]

check your account to see if it's being processed, https://account.adobe.com

if you see something amiss, contact adobe support .there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

[kaan35329027ialu]

afedersiniz ancak siparişler ekranında hem normal tutar hem de negatif tutar görünüyor bu ücreti iade edildi anlamına mı geliyor teşekkürler

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

[kaan35329027ialu]

yukarıda bahsettiğim gibi kredi türünde negatif fatura türünde pozitif tutar mevcut bu ne anlama gelmekte acaba ücretin iadesi gerçekleşti mi 

[kglad]

contact adobe support and get clarification.

[kaan35329027ialu]

how can i make a contact

[kglad · Accepted solution]

see my first post.  or again, there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.