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Participant
February 8, 2024
解決済み

iade işlemi gerçekleştiği halde geri ödeme alamıyorum

  • February 8, 2024
  • 返信数 2.
  • 595 ビュー

merhaba sizden AE02310400411CTR nolu siparişi yapmama rağmen iade ettiğim halde geri ödemesi gerçekleşmedi yardımcı olursanız sevinirim iyi çalışmalar eğer isterseniz faturaları da ekleyebilirim

解決に役立った回答 kglad

how can i make a contact

 


see my first post.  or again, there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

返信数 2

kglad
Community Expert
Community Expert
February 8, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">
Participant
February 8, 2024

yukarıda bahsettiğim gibi kredi türünde negatif fatura türünde pozitif tutar mevcut bu ne anlama gelmekte acaba ücretin iadesi gerçekleşti mi 

kglad
Community Expert
Community Expert
February 8, 2024

contact adobe support and get clarification.

kglad
Community Expert
Community Expert
February 8, 2024

check your account to see if it's being processed, https://account.adobe.com

 

if you see something amiss, contact adobe support .there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

Participant
February 8, 2024

afedersiniz ancak siparişler ekranında hem normal tutar hem de negatif tutar görünüyor bu ücreti iade edildi anlamına mı geliyor teşekkürler