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Is it possible to change the billing method?

New Here ,
Nov 22, 2024 Nov 22, 2024

Hello, 

 

I would like to inquire if it is possible to change the billing method from credit card to monthly invoicing. Kindly let me know the process or any further details required to proceed.

 

Thank you! 

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Billing
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correct answers 1 Correct answer

Adobe Employee , Nov 22, 2024 Nov 22, 2024

Thanks for sharing the details. Unfortunately, we don't have any such option available.

It is a recurring payment and the Credit card is charged automatically.


^KS

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Adobe Employee ,
Nov 22, 2024 Nov 22, 2024

Hi, As I understand, you want to change the billing method; however, kindly help us understand what you exactly want to change. Do you want to change the Credit card?

Do you want to move from yearly plan paid monthly or a monthly plan?


Thanks

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New Here ,
Nov 22, 2024 Nov 22, 2024

Hello Kanikas,

 

We would like to change our payment process to monthly invoicing instead of using a credit card. Currently, our credit card is charged automatically every month for our plans. Would it be possible for Adobe to send the invoice first, allowing us to process the payment via bank transfer afterward? 

 

Thank you for your assistance.

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Adobe Employee ,
Nov 22, 2024 Nov 22, 2024

Thanks for sharing the details. Unfortunately, we don't have any such option available.

It is a recurring payment and the Credit card is charged automatically.


^KS

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New Here ,
Nov 22, 2024 Nov 22, 2024
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Understandable, 

 

Thanks for the help! 

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