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Participant
August 13, 2020
Answered

Kündigung Testversion

  • August 13, 2020
  • 2 replies
  • 1723 views

Leier bekomme ich meine Testversion (10 Fotos kostenlos downloaden) auch nicht gekündigt! Auch bei mir gibt es keinen Kündigungsbutton und ich kann an keine Mailadresse von Adobe meine Kündigung hinschicken. So einen Schwindel habe ich echt noch nicht erlebt.

Was kann ich tun? Für Hilfe von Euch wäre ich sehr dankbar.

Liebe Grüße...Susanne

This topic has been closed for replies.
Correct answer John T Smith

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

2 replies

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
August 13, 2020

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

Participant
October 2, 2021

Ich möchte mein ABO kündigen.Wie kann Ich das machen?

John T Smith
Community Expert
Community Expert
October 2, 2021

Go to my message that is just above yours in the list

August 13, 2020