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3

Lost access to my projects on Behance

New Here ,
Sep 25, 2021 Sep 25, 2021

Hi there! Need help.

 

I lost access to edit my projects on Behance after canceling subscription by my ex-employer. Despite the fact that my current account linked with my private mail. I'm noticed also that my existing Behance page was created a long time ago before I had got a subscription from this employer. What should I do to restore access to manage my existing projects on Behance?

 

Screen from Behance page please see in attachment.

 

Thanks in advance!

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Account management , Billing
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correct answers 1 Correct answer

Community Expert , May 23, 2023 May 23, 2023
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Community Expert ,
Sep 25, 2021 Sep 25, 2021

You need to go here for Behance help https://help.behance.net/hc/en-us

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New Here ,
Sep 26, 2021 Sep 26, 2021

John, thank you for useful link, but unfortunately I didn't find here solution regarding my situation : ( So I have no idea what to do.

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Community Expert ,
Sep 27, 2021 Sep 27, 2021

You'll need to contact Behance support directly. 

If it hasn't been long since you left your employer, they may still be able to recover your Behance content.

https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164 

 

Nancy O'Shea— Product User, Community Expert & Moderator
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New Here ,
May 23, 2023 May 23, 2023

Hi Alex, was you issue resolved? As I am facing the same issue!

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Community Expert ,
May 23, 2023 May 23, 2023
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