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Making a new account with an old email

New Here ,
Jul 23, 2020 Jul 23, 2020

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I have a student Adobe account. Since I've graduated, I want to migrate my assets to a personal account. I actually had one from a while ago but never used it. I was unable to move my work to that account, since Adobe is forcing me to make a new one, so I deleted it in hopes of freeing up my personal email. My old personal account has now been deleted (Adobe says it's deactivated when I try to log back in) but when I try to make the new account, it always say the email is already in use? Do I just need to wait longer or can I really not use my personal email anymore?

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Community Expert ,
Jul 23, 2020 Jul 23, 2020

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Get a free Gmail account to use for your new Adobe ID.  Once the ID is created, you can change the primary e-mail address from your Adobe account page. Please log-in below.
https://account.adobe.com/profile

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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