Me habéis cobrado 10,99 € al apuntarme a la prueba gratuita

[raquel_9038]

Me he apuntado a la prueba gratuita, y me habéis cobrado 10,99 € y quiero que se me devuelvan ya que he cancelado la suscripción hoy mismo

[Jeffrey_A_Wright]

Raquel, I am sorry that you are being charged for a service from Adobe. I don't see any active memberships or subscriptions of recent purchases under the account that you used to post to this public discussion forum, Raquel.

Which Adobe software or service did you evaluate? Please make sure to log in under the account of your purchase if you want to access the service or manage the membership.

There are very few free trials of Adobe services available, please see https://adobe.ly/41ej1U5 for the terms associated with most subscriptions and memberships, Raquel.^JW

[John T Smith]

If you cancelled in LESS THAN 14 days you will get a refund

[kglad]

and, if it's been more than 14 days since your trial started, you're subject to a penalty per the link in @Jeffrey_A_Wright 's post.