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Participant
February 4, 2022
질문

Metodo de pago por expirar

  • February 4, 2022
  • 2 답변들
  • 311 조회

Hola buen dia, no me esta tomando mi tarjeta para poder pagar el mes. Porque será? Trabajo con esto y me dice que mañana me expira. Ayer supuestamente me habian cobrado pero no paso nada. Ayudaa

이 주제는 답변이 닫혔습니다.

2 답변

Nancy OShea
Community Expert
Community Expert
February 4, 2022

Do you have a new credit card with your new expiration date?

 

Log-in to your plan below and click on Edit Billing and Payment

https://account.adobe.com/plans

 

If that fails, try using a different web device or browser.

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
February 4, 2022

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730