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madhukara_4398
Participant
May 24, 2025
해결됨

Money deducted right after signing up for free trial

  • May 24, 2025
  • 1 답변
  • 303 조회

Hi,

 

Money was deducted from my account right after I signed up for a free trail. No invoice was generated. The 'Orders and invoices' page shows the cost as 0.00 but Rs. 1100 was anyway deducted. 

 

Date of sign up: May 22, 2025

Order number: AD03426704181CIN

 

Attaching screenshots for reference. Please refund the amount as soon as possible.

 

    최고의 답변: madhukara_4398

    Thanks for your response. I contacted customer care on Twitter and got the issue resolved. 

    1 답변

    Willi Adelberger
    Community Expert
    Willi AdelbergerCommunity Expert
    Community Expert
    May 24, 2025

    Here are only user as you are. Billing details are ifferent per region or country. Please contact your Adobe representative who is responsible for your country. 

    M
    madhukara_4398작성자답변
    Participant
    May 24, 2025

    Thanks for your response. I contacted customer care on Twitter and got the issue resolved. 

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 24, 2025

    good to hear your issue is resolved.

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