Money deducted right after signing up for free trial

[madhukara_4398]

Hi,

Money was deducted from my account right after I signed up for a free trail. No invoice was generated. The 'Orders and invoices' page shows the cost as 0.00 but Rs. 1100 was anyway deducted. 

Date of sign up: May 22, 2025

Order number: AD03426704181CIN

Attaching screenshots for reference. Please refund the amount as soon as possible.

[Willi Adelberger]

Here are only user as you are. Billing details are ifferent per region or country. Please contact your Adobe representative who is responsible for your country. 

[madhukara_4398 · Accepted solution]

Thanks for your response. I contacted customer care on Twitter and got the issue resolved. 

[kglad]

good to hear your issue is resolved.