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Mysterious charge!?

New Here ,
Aug 28, 2021 Aug 28, 2021

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Hi there, I have no idea where to put this question. I have a monthly charge of $10.59 for ADOBE PHOTOGPHY PLAN, but I can't see this as a subscription in my account. Only place I can see it is on my monthly billing statement for my credit card. Any advice on how to identify this charge and remove this subscription? Is there someone I can reach out to on the Adobe end? 

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Adobe Community Professional ,
Aug 28, 2021 Aug 28, 2021

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Hello @DuffMc81,
Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer-to-peer forums, with no one here having access to your account information. You need to contact support.
To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Adobe Community Professional ,
Aug 29, 2021 Aug 29, 2021

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Log-in to your account with your Adobe ID and password.

https://account.adobe.com/plans

 

If your credit card was compromised and used without your knowledge, unfortunately Adobe can't help you with that because they are victims, too.  Contact your bank immediately.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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