Need to cancel my new account plan and migrate it to my old acount

New Here ,
Mar 21, 2022 Mar 21, 2022

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Hi,

 

I need to cancel my new Adobe Creative Cloud Account and migrate the already bought plan to my old Adobe Creative Cloud Account since I have all the files, adobe portfolio and settings associated to this old one. 

I no longer need the new one. Just the bought yearly plan. I cannot request for the refund because it has past more than 14 days since I bought it.

 

Thank you!

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Adobe Community Professional , Mar 21, 2022 Mar 21, 2022
Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser): https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window. Type "Agent" in the chat box to bypass the chatbot and be connected to a person. You may also be able to contact Adobe by phone: https://helpx.adobe.com/contact/phone.html

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Adobe Community Professional ,
Mar 21, 2022 Mar 21, 2022

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Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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