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1

No Refund Yet? Will I get one?

New Here ,
Sep 09, 2017 Sep 09, 2017

I accidentally switched to the adobe creative cloud membership plan, thinking foolishly that I could change it to student pricing (due to me being a student), but I found out I could not and I was charged with the $53.41 subscription fee. I changed my plan back to my original $10.67/mo Photography plan and while doing so I remember seeing a page that said I will be refunded the $53.41 which is what I expect from situations like this. But it has been 4 days now and no sign of a refund or email saying i will receive one, despite me never having actually used the $53.41 plan at all and only having it for around 4 hours (which is how long it took to process).

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correct answers 1 Correct answer

Adobe Employee , Sep 13, 2017 Sep 13, 2017

Hi Sam,

Just wanted to confirm, have you got the refund yet?

Refunds generally take up to 4-5 business days to appear in your bank account.

If not, I would be happy to check the case for you.

Let us know the progress.

Regards,

Sheena

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Adobe Employee ,
Sep 09, 2025 Sep 09, 2025
LATEST

Hi Noreen31072209inix,

 

As suggested by @kglad, Kindly get in touch with your bank for the same as it has been refunded from our end. 

 

 

Thanks 
^KS

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