No sales for existing users.

Forum|Forum|3 years ago
May 26, 2022
2 replies
331 views

When Adobe has sales, they only apply to new subscribers. What about loyal subscribers? If we see a sale, we should be able to access that price as well.
Right now companies are shifting to treating new and existing customers equally. Why not Adobe?

This topic has been closed for replies.

Correct answer John T Smith

This is a public forum with mostly other users... and the Adobe support staff who read here do NOT make marketing decisions... you might contact Adobe directly

Adobe, 345 Park Avenue, San Jose, CA 95110-2704 USA Tel: 408-536-6000 Fax: 408-537-6000

Nancy OShea

Community Expert

Black Friday sales are introductory for the 1st year only.

https://www.adobe.com/creativecloud/plans.html

Eligible Students & Teachers get 60% off for the first year only. After the introductory period, regular rates apply.

For billilng or account issues, CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

Nancy O'Shea— Product User & Community Expert

John T Smith

Correct answer

Community Expert

This is a public forum with mostly other users... and the Adobe support staff who read here do NOT make marketing decisions... you might contact Adobe directly

Adobe, 345 Park Avenue, San Jose, CA 95110-2704 USA Tel: 408-536-6000 Fax: 408-537-6000

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Participant

There are community guidelines to be kind and respectful.
This comment is neither.

John T Smith

Community Expert

Not liking a truthful answer does not mean that the information is not kind and respectful

Nobody here can help with how Adobe sells products, you need to contact someone at Adobe who makes the policy

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