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no se a que cuenta esta ligada mi licencia

New Here ,
Mar 30, 2023 Mar 30, 2023

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Hola, buenos días, alguien me podria ayudar a saber a que cuneta de correo esta ligada mi licencia de photoshop, ya que tengo mi licencia y el disco fisico, y estoy tratando de ligar a otra computadora, pero me no me deja, y es que esta fue comprada en el 2006 en el trabajo, y necesitamos instalarlo en otra maquina ya que esa no funciona y en soporte o atención, no me apoyaron 

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Community Expert ,
Mar 30, 2023 Mar 30, 2023

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@Capatain Rogers you'll need to contact Adobe Customer Care

Thread moved to the Account, Payment, & Plan forum from Photoshop ecosystem

 

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Community Expert ,
Mar 30, 2023 Mar 30, 2023

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Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

or Twitter:
https://twitter.com/AdobeCare

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Community Expert ,
Mar 30, 2023 Mar 30, 2023

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that this was bought in 2006 at work

By @Capatain Rogers

 

CS3 was released in 2007, so you must have purchased CS2, released in 2005. The activation servers for both have been shut down. You can continue using CS2 on the original computer with the original OS as long as they both work, but you cannot install and activate it on a new computer. You got a long run out it — 17 years!

 

If you reach Adobe, they will most likely tell you that CS2 is past the End of Support.

 

Photoshop has been subscription only since 2013. Here are the current plans. The most affordable plan is the Photography plan (annual), payable at $9.99 monthly or in a lump sum. Scroll down to find the correct plan.

https://www.adobe.com/creativecloud/plans.html

 

Jane

 

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Community Expert ,
Mar 30, 2023 Mar 30, 2023

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OrYou can't use any creative suite older than cs5 beyond the 39 day trial period. 

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