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Page is down after keying in my student redemption code

New Here ,
Sep 27, 2025 Sep 27, 2025

I got my student redemption code, however, after clicking the redeem button and keying in the code it takes me to another page which is temporarily unavailable. It links to customer support but it's hard to get help cause nobody seems to have this problem. Any tips?

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Community Expert ,
Sep 27, 2025 Sep 27, 2025

try using a mobile phone's updated non-opera browser with wifi disabled.

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New Here ,
Sep 28, 2025 Sep 28, 2025

It worked! Thank you!1

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Community Expert ,
Sep 28, 2025 Sep 28, 2025

@emotional.pxl 

 

you're welcome.

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Adobe Employee ,
Sep 28, 2025 Sep 28, 2025
LATEST

HI emotional.pxl, 

 

We're glad it worked for you. Feel free to update the thread for any other questions. 

 

Thanks 
^KS

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