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Payment issue - India

New Here ,
Feb 04, 2024 Feb 04, 2024

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"There's a billing issue with your payment
We are unable to approve your transaction at this time. There are a number of reasons for order failure, among them errors in the payment information, or billing address, or an inaccurate email address. If you have verified your information and are still unable to place your order, please call Adobe Sales at +44 203 0277 764 to place your order."
 
Can someone help with this?
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Billing

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Adobe Employee ,
Feb 04, 2024 Feb 04, 2024

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Hi there,

I understand having payment issues can be frustrating. I would suggest you kindly get in touch with our support team for help. Please see this link: https://helpx.adobe.com/contact.html

 

Hope this helps!

 

Thanks

Kanika

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New Here ,
Feb 04, 2024 Feb 04, 2024

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Chatted with two of them they are also facing th same issue it seems. The reply from them is "We'll get back shortly" and end the conversation. I've been facing this for past 4 days.

Screenshot 2024-02-05 at 12.29.56 PM.png

 

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Community Expert ,
Feb 05, 2024 Feb 05, 2024

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