Payment issue - India

[Simple Advertising Ideas]

"There's a billing issue with your payment

We are unable to approve your transaction at this time. There are a number of reasons for order failure, among them errors in the payment information, or billing address, or an inaccurate email address. If you have verified your information and are still unable to place your order, please call Adobe Sales at +44 203 0277 764 to place your order."

Can someone help with this?

[Kanikas]

Hi there,

I understand having payment issues can be frustrating. I would suggest you kindly get in touch with our support team for help. Please see this link: https://helpx.adobe.com/contact.html

Hope this helps!

Thanks

Kanika

[Simple Advertising Ideas]

Chatted with two of them they are also facing th same issue it seems. The reply from them is "We'll get back shortly" and end the conversation. I've been facing this for past 4 days.

 

[kglad]

@Simple Advertising Ideas 

check to see if you have an open ticket, https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html