안녕하세요 환불요청합니다.

[jong_ho_8748]

구독취소와 환불요청합니다. 접속도 안하고 있는데 구독료가 빠져 나감. 취소 환불해주세요.

[kglad]

no one can cancel for you.  you must cancel yourself.

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

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[Shivangi_Gupta]

Sure!

Please follow the steps mentioned in the article shared by the expert above. Let us know if you find any issues while following the steps.

^Shivangi